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365 - Generic account set-up (NOT LIVE)

DO NOT USE THIS GUIDE YET (NOT LIVE)

 

USE THE FOLLOWING GUIDE: https://ljhtech.zendesk.com/hc/en-us/articles/229519147-365-Manual-account-set-up

 

1. Go to the following link: http://azure-generator.ljhbear.com/index.php

 

2. Select the office or (scroll to the bottom and click on temp if the office does not appear) and enter the email address below i.e: test.officename@ljhooker.com.au.

 

3. Wait for the sync from AD to portal (3 hours)

 

4. Log onto office 365 Portal via portal.office.com and search for the user.

 

To find the user: Admin tile > Users > Active Users > Search (magnifying glass)> type in the users name> Click on user:

 

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5. If the username is not set to @ljhooker.com.au, change it to @ljhooker.com.au. (Also confirm that the username matches the changes made in Active directory i.e firstname.lastname)

 

search1.png

 

6. Assign the 365 license requested > Save:

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7.  Set-up a forward from the old email address to the new one in Surgemail. Only apply the forward when the office is ready to migrate to the new accounts. Example:

jsingh.turtles@ljh.com.au forward to jaineet.singh@ljhooker.com.au

 

(IMPORTANT: Only apply the forward once the 365 license has been applied to the new account!)

 

8. Add @ljh.com.au email account to g_block_skip in Surgemail:

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9. Add newly created accounts to Fortimail policy (365_unfiltered@ljh.com.au):

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Auto-Discovery:

 

Running the Set-Up via Outlook will only require the user to enter their new email account and password.

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Migrating Mailboxes:

https://support.office.com/en-us/article/Use-Outlook-to-move-information-between-email-accounts-52335a27-aa7c-4d3a-96d7-6477bdeb85c0

 

Setting up 365 Accounts on iOS/Android devices:

https://support.office.com/en-us/article/Office-365-mobile-setup-Help-7dabb6cb-0046-40b6-81fe-767e0b1f014f

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