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365 - Shared mailbox on Android

How to Set-up a shared mailbox on an android

 

Go to Settings and then add an account under the Accounts settings.

From the list of types, select your device’s native mail app. This is usually called just “Mail” or “Email.” Do NOT choose Exchange ActiveSync.

On the first screen, enter:

- Email address – The shared mailbox’s email (e.g., test123@ljhooker.com.au)
- Password – Your personal email password
- Select “Manual Setup” to go to the detailed incoming mail settings, and enter:

 

Type of account/Protocol – IMAP

- Username – [Your username]@ljhooker.com.au/the shared mailbox’s name (e.g.,test@ljhooker.com.au/testbox)
- Email address – If it doesn’t carry over from the previous screen, re-enter the shared mailbox’s email (e.g., testbox@ljhooker.com.au)
- Password – If it doesn’t carry over from the previous screen, re-enter your personal email password
- IMAP Server – outlook.office365.com
- Security Type – SSL
- Port – Leave as is

 

Select “Next.” It will take a moment to check the server settings, and then to go to the detailed outgoing mail settings. Enter:

- Username – [Your username]@ljhooker.com.au
- Password – If it doesn’t carry over from the previous screen, re-enter your personal email password
- SMTP Server – smtp.office365.com
- Security Type – TLS/TLS (accept all certificates)
- Server Port – Leave as is
- Checkbox to require login – Make sure it is checked
- Select “Next.” It will take a few moments for the server to connect and the sync to start.

When it does, you may be prompted to choose your account options. Pick whatever fits your needs.

To finish, you will be prompted to select a name for the mailbox and to enter the name that will appear in the From field when you send mail (e.g., Shared Husky).

Now the shared mailbox should appear as an additional account in your mail app.

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